How do I return an item?
You notify us within 30 working days,we will notify you to start the return. This was sent to you in your Order Confirmation email.
Once your package begins transit you will be able to track the progress of your return via the Returns Portal. As a reminder, it can take up to 14 working days for your refund to be processed.
RETURNS POLICY:
Our Return Process is simple. You can return your merchandise up to 30 days from the date of despatch of your package.
Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.
It can take up to 14 working days for your refund to be processed. You will receive a confirmation email once this is completed.
Important Information:
- Personalised items are non-returnable. A refund will only be permitted if the garment is faulty, damaged or wrong. We accept no responsibility once a replica shirt or short has been printed, if a player leaves the team and/or their team number changes, or if the badge changes in the future.
- We are unable to return any products which by reason of their nature cannot be returned (for example, underwear/swimwear due to hygiene reasons) or are likely to deteriorate or expire rapidly.
OTHER INFORMATION:
In line with your right to cancel, if you return your full order within 30 days of such order, we will refund all payments received from you, including the costs of delivery (except for the supplementary costs which arise if you choose a type of delivery other than our standard and least expensive method of delivery). We will process your refund within 14 days of receiving the item(s) back to our warehouse.
We will make the refund using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise.
