Placing Your Order
(except when shipped from the manufacturer). If it's not on the site, it's not currently in stock. We can't accept orders for items that are out of stock.
All available sizes for a particular item are displayed on the product detail page. If the item is no longer available in a certain size, that size will be grayed out. We are constantly adding new products daily and work hard to ensure our website has the most updated inventory. Please continue to review our online catalog for any updates.
We currently accept online payments with a number of payment methods. A full list of available payment methods will be displayed at the checkout when placing your order.
We reserve the right to withhold any order from despatch to process further security checks. This can delay an order for up to 36 hours. If your offer to purchase goods is refused, any money paid by you will be refunded.
Can I change my order?
If you need to modify or cancel your order, you can do so via Email tell us within the first 30 minutes after the order is placed.
Sales Tax:
For any customer purchasing adult clothing and souvenirs inside the UK, European Union, Australia, Norway, and New Zealand VAT/GST is included at the applicable rate for that country. Children's clothing is exempt from VAT in the UK and is therefore charged at 0% thus no tax is added in the price quoted on our website. For any customers purchasing outside the above countries all prices exclude any applicable sales tax.
Customs & Duty:
For orders shipping to the EU, any relevant duties & taxes will be displayed and charged at the checkout. For orders shipping to other countries, any import duties, or similar charges due on your order will be levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, and we advise you to contact your local customs office for further information.
Order Process:
Please note that our order process maintains a secure connection. This means that all the personal information you enter will be encrypted so it cannot be read as it travels over the Internet. To find out more about this read the help file section 'Your Security'. Complete all the details required on this page carefully, ensuring that all the fields are completed fully. Then click the purchase button. Your order will then be confirmed, and then delivered.
By proceeding through the checkout process, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form nor completing the checkout process constitutes our acceptance of your order. A binding contract will exist from the moment of despatch of goods.
We will notify you by email as soon as possible to acknowledge that we have received and are processing your order. The duration of our contract with you will start from when we despatch the products, until the last day of your right to cancel.
